Shipping, Refund and Returns Policy

Here’s the revised version with your requested addition:

Mecolt Return & Shipping Policy

At Mecolt, we are committed to providing a seamless shopping experience. If you are not fully satisfied with your purchase, please review our policy below.

1. Shipping Policy

• Orders are processed and shipped within 1-3 business days.
• Shipping will be delivered within 3-4 working days.
• Tracking details will be provided once the order is dispatched.
• Mecolt is not responsible for delays caused by courier services or unforeseen circumstances.

2. Eligibility for Returns

• Returns are accepted within 3-4 working days after receiving the order.
• Items must be unused, in original packaging, and in resellable condition.
• Certain products, such as electrical components and custom orders, are non-returnable.

3. Return & Exchange Process

Return:

1. Contact Us – Email support@mecolt.com with your order number and reason for return.
2. Approval – Once approved, you will receive return instructions and shipping details.
3. Return Shipping – Customers are responsible for return shipping costs unless the item is defective or incorrect.

Replacement/Exchange:

• Replacement or exchange can be done within 3-4 working days after receiving the order.
• If you received a defective or incorrect item, we offer free exchanges.
• Contact us within 2 days of delivery to request an exchange.

4. Refund Policy

• Refunds are processed within 6 days after the returned item is inspected and approved.
• Refunded amount will be credited within 3-4 working days to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

5. Exceptions & Disputes

• Mecolt reserves the right to refuse returns that do not meet our policy requirements.
• For disputes, please reach out to our support team at support@mecolt.com for resolution.

For any further assistance, feel free to contact us. We appreciate your trust in Mecolt!